We are currently recruiting our GUEST RELATION MANAGER
Reporting to the Front office manager, you will be responsible for:
- your Guest relation team & operation
- Guest satisfaction and employee satisfaction
- maximising the revenue & cost of your department
- Training & development of your team members
- ensuring the safety & security of all guest & team members.
Qualifications
- MUST BE CURRENTLY WORKING IN A 5 STAR BRANDED HOTEL
- Minimum two years experience in similar role with deluxe hotel
- Strong with OPERA and other FO-reservation/revenue tools
- Excellent communication & leadership skills,
- Ability to work irregulars hours
- Single status
