Duties & Responsibilities
• Performs secretarial, administrative, organising and research tasks requiring a sound understanding of organisation policy and structure.
• Coordinates and organises meetings and training activities within the company, and with external providers. This may include negotiating contract requirements for outside trainers, consultants and facilities.
• Assists with the preparation of training materials, presentations, agendas and minutes.
• Screens incoming mails and telephone calls, actions responses & redirects correspondence where necessary.
• Organises and coordinates travel and accommodation requests.
• Proposes improvements to internal processes and procedures for the efficient and effective administration of all office procedures.
• Maintains confidential records and filing of reports, correspondence and related material for ease of retrieval.
• Monitors and updates training and development records and budget.
Specific skills required
• Excellent verbal and written communication skills
• Proficiency in Word, Excel, and Outlook
• Ability to work with all levels of vendors and clients
• Ability to prioritize multiple requests in a fast-paced environment
• Strong interpersonal skills
• Person Specification (Personality Attributes)
• Ability to work to deadlines and under pressure
• Accountability for assigned work
• Strong communication and interpersonal skills
Experience
10+ years relevant experience in similar positions, including reception, reporting, typing, document control and helping other team members in relevant assignments.
